Contact Gas Fireplace Pro
Questions about a cleaning, a repair or which service you need? Book online, text, call or email. Our team is happy to help, and our TSSA-licensed technicians service every make and model.
Or you can shoot us a text or give us a call at 905-667-7600
Ways to reach us
Pick whatever's easiest for you.
Book online
Any time
See pricing and book a cleaning or repair visit in a few clicks, day or night.
Pricing / book nowText us
Send a photo of your fireplace or its model and serial number plate so we can book the right service.
Send a textOffice hours and address
Office hours
| Monday to Friday | 9:00 am to 5:00 pm |
| Saturday and Sunday | Book online |
Online booking is open 24/7.
Head office
Gas Fireplace Pro
A division of Barbeque Pro Inc.
3-24 Martin Ross Ave
Toronto, Ontario M3J 2K8
Phone numbers
GTA and Hamilton: 905-667-7600
Ottawa: 1-800-851-5051
Text: 905-667-7600
Email: help@barbequepro.com
Help us help you faster
When you get in touch, these details let us give you an answer, and the right appointment, sooner.
- Your town or postal codeSo we can match you with the right branch.
- Model and serial numberOn the owner's manual or the rating plate near the gas valve.
- A photo of the fireplaceHelps us confirm the type and the right price for a cleaning.
- A short descriptionWhat's happening, when it started and anything you've already tried.
Or you can shoot us a text or give us a call at 905-667-7600
Contact questions
What are your office hours?
Our office is open Monday to Friday, 9:00 am to 5:00 pm. You can book online any time, day or night.
Can I text you a photo of my fireplace?
Yes. A photo of your fireplace or its model and serial number plate, sent to 905-667-7600, helps us confirm your fireplace type and book the right service. Any problem is diagnosed on-site by a licensed technician.
Is there a separate number for Ottawa?
Yes. Ottawa customers can call 1-800-851-5051. You can also text 905-667-7600 or email help@barbequepro.com.
How do I book a cleaning or repair?
Use the Pricing / book now button to book online any time, or text, call or email us during office hours.
Your fireplace, in expert hands
Book a cleaning or repair with a TSSA-licensed technician. Service starts at $149.99.
Or you can shoot us a text or give us a call at 905-667-7600